sustainable packaging + shipping
We are working extremely hard to source products from companies and industries that are completely package free but in some cases we do carry products that come in packaging. In these cases we only sell and send products in packaging if the packaging is 100% recyclable and/or compostable and/or legally necessary. We continue to look for alternative products to stock and offer.
Your order will be shipped in an upcycled or 100% recycled material box.
We use biodegradable cello tape and/or completely recyclable paper tape.
All Canadian orders are shipped using Canada Post Expedited Parcel. There is a flat-rate cost of $15.00 CAD. Once the order has shipped out, a Canada Post Tracking Number is provided with each order via email and orders should arrive within 1-7 business days. Please allow 24 hours for the Tracking Number to become active. Your package will be insured up to $100.00 CAD.
Flat rate across Canada - $15.00 CAD
FREE Shipping - all orders totalling over $150.00 CAD
We do not accept returns or issue refunds, however, if you have any issues with your product, please email us at firstname.lastname@example.org and we will address these on a case-by-case basis.